If you have any questions or concerns regarding this document, please send an e-mail to: [email protected]
1. General provisions
You are responsible for reviewing the privacy policies of websites to which our Site or Service may link. Our Site and/or Service may contain references to other websites or services. We are not responsible for the privacy policies of third parties or the content on their websites and/or services.
History of Change:
25-05-2018 - changes related to GDPR
Who are we?
ProTrainUp Sp. z o.o. with its registered seat in Chorzów, Poland - at Katowicka 10 Street, entered into the Register of Entrepreneurs of the National Court Register under number KRS 0000479526
2. Information we collect from you
NOur Service - ProTrainUp is an online program for managing your sports club and individual coaches. It stores information as it is entered by you (as a club or individually). We only store information that has been entered by you and/or users from your organization or has been imported automatically with the user's permission or request. Data entered or imported by users remains their property and we will not use it or make it public without your permission.
We may also collect information about your use of the Service, as well as information about you from email correspondence you have with us or from information you submit to our site. We agree to use this information as set forth in this document.
All of your personal information that we hold and process - we receive only:
In both cases, your or your account administrator's consent is required.
We collect and process your name, email address, IP address, browser information and other data provided by your browser (e.g. referring page, language, time zone, etc.).
A cookie is a text string of information stored by your browser when you view a website. Cookies are used by the Service for the purposes of ensuring session continuity after login, preparing anonymous statistics on how the application is used, storing user preferences and enabling the "Remember me on this computer" feature. Please note that you should not use this option when using computers that are accessible to a large number of users (Internet cafes, reading rooms, libraries, etc.).
The cookie files do not contain personal information.
3. Who has access to the data
You decide who has access to your data. Data entered or imported upon request by users of your organization is securely stored in our database, which only certain employees of our company have access to. Your administrator ("Administrator") has full control over your organization's list of users, and may allow access to the Service (invite a user). Entering a username (email, login) and password is necessary to access your data (Service requires login). It is the responsibility of each user to maintain password security. It is the Administrator's responsibility to make sure that only appropriate people have access to the data (are invited to the program). None of our employees or any third party has the ability to know or recreate the password to the Service, which means that they are unable to log into your account, without prior permission given by your Administrator.
4. Persons under 18 years of age
If you are under the age of 18 you may have an account with Service. We collect and process personal data of minors with the consent of their parents, legal guardians and the personal data controller.
5. Credit card information
We do not store financial data, including credit card numbers and codes and these cannot be used by our employees. All payment data is stored and handled by PayPal (Europe), DotPay in accordance with their privacy policies and PayPro SA Agent Rozliczeniowy, ul. Kanclerska 15, 60-327 Poznań, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register under KRS number 0000347935, NIP 7792369887, Regon 301345068.
6. Information clause on processing of personal data
This notice concerns the processing of personal data in accordance with Article 13(1) and (2) and Article 14(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter: GDPR).
IDENTITY OF ADMINISTRATOR
For club accounts, according to the provisions of the concluded contract between the customer and ProTrainUp, the controller of personal data is the person designated by the customer. The controller is responsible and guarantees that during the use of the Service it does not violate local and international laws, at the same time it does not restrict rights related to privacy, processing of personal data and others.
In case of individual accounts (coach free, elite, leader) the data administrator is ProTrainUp. Sp. z o.o. located in Chorzów at ul. Katowicka 10, 41-500 Chorzów, Poland, NIP: 634-282-16-31, KRS: 0000479526
ADMINISTRATOR CONTACT DETAILS
For individual accounts, you may contact the Data Controller by sending an email to: [email protected] or by sending a written message to: ProTrainUp. Sp. z o.o., ul. Katowicka 10, 41-500 Chorzów. In case of club accounts, you should contact the person designated by the customer.
CONTACT DETAILS OF THE DATA PROTECTION SUPERVISOR
The Board of Directors of ProTrainUp has appointed a Data Protection Supervisor who can be contacted via email: [email protected] or in writing to the Administrator's registered address marked "Data Protection Supervisor" The Data Protection Supervisor may be contacted on all matters relating to the processing of your personal data and the exercise of your rights in relation to the processing of such data.
PURPOSES OF PROCESSING AND LEGAL BASIS
The legal basis for the processing of personal data by ProTrainUp, is the necessity to fulfill the obligations incumbent on the controller. We process your personal data in order to fulfill the obligations that arise from the provisions of law related to the scope of our activities or in connection with a contract binding us - so the basis for processing by ProTrainUp of your personal data is Article 6(1)(a) , b), c), f) GDPR.
Accordingly, we will process your data or the data of a Competitor for whom you are a guardian for the following purposes:
a) in case of your consent we will process your data in order to answer your inquiry sent in the contact form, to contact you by phone or to send you to your e-mail address or telephone number information about our services or our other commercial information, payment information, notifications from the Service, processing of your image in order to use it to disseminate your photos and footage from events on the Internet and social networks - art.6(1)(a) GDPR. In all cases, you may opt out at any time from receiving any further communications. If at any time you change your mind about receiving communications from us, please let us know and we will remove your email address from our mailing list and your phone number from our database;
b) for the use of services provided through our websites, information systems or applications and to take action at your request before entering into a contract or to perform a contract for the use of ProTrainUp services - Article 6(1)(b) of the GDPR;
c) in order to service the reported complaints - art.6(1)(c) GDPR;
d) in order for us to comply with legal obligations to collect or store certain personal data for a certain period of time arising, for example, from tax laws, the Accounting Act, the Act on Out-of-Court Settlement of Consumer Disputes or the Telecommunications Act - Article 6(1)(c) of the GDPR;
e) for the purposes arising from the legitimate interests of the administrator - Article 6(1)(f) GDPR, i.e. for the purpose: • establish, assert, and defend possible claims related to the services we provide or the business we conduct;
• monitoring your activity on our websites and information systems or applications, e.g. using cookies or other tools that we use;
• monitoring your activity on our websites and information systems or applications, e.g. using cookies or other tools that we use;
• direct marketing of products or services provided by us to inform you about our offers or to provide you with other commercial information;
f) ProTrainUp will not process your Data for purposes other than those indicated above. If we want to process your Personal Data for a purpose other than those for which we collected it and informed you, we will inform you and ask for your consent, if required by law.
THE SCOPE OF PROTRAINUP'S PROCESSING OF PERSONAL DATA
a) data that you have provided to us by filling in a form or registering on our website, information system or application:
- ordinary data such as:
• Your First and Last Name,
• phone number,
• e-mail address
b) data that has been lawfully made available to us or entrusted to us by other administrators:
• name and surname of the Player (your child) - in case of a Player profile
• date of birth,
• residence address,
• school name, school address,
• the start and end dates of play at the club,
• insurance information (yes/no),
• extranet no. (PZPN),
• information about the parent club (on loan),
• password - encrypted hash,
• your personal ID,
• the player's (your child's) ID or date of birth if no ID number is available.
• user id.
c) statistical data related to the training process such as:
• test results (e.g., 5-meter run),
• match statistics (goals, assists, etc.),
• records of equipment received,
• records of fee balance,
• correspondence using the mechanisms of the ProTrainUp system,
• player observation/evaluation data (player's skills, each club evaluates according to its own criteria),
• borg scale measurement data.
d) data that is made available to us by the device you use when using our services, websites, information systems or applications, via cookies.
We apply the highest standards in storing and processing the Personal Information you have provided to us to prevent unauthorized access to that information. We never share your Personal Information with companies or third parties except for those whose services and products are necessary to provide our services to you. These companies provide the equipment, data storage infrastructure and other services necessary for the proper operation of the Service.
In this case, the recipient of your Personal Information may be:
‒ telecommunications operator with respect to your Personal Data necessary to provide the telecommunications service for sending SMS messages;
‒ bank or other payment service provider for your Personal Information necessary to complete the payment transaction or service.
All data exchanged between us and third parties are encrypted using SSL technology. In special cases, your data may be transferred to other entities or authorities authorized by law (e.g. at the request of the Court, the Police, etc.).
PERIOD OF PROCESSING AND STORAGE OF PERSONAL DATA
We will process your Data for as long as it is necessary to perform and provide the Service in which you have an account (you are the account owner or user). All data is stored in secure hosting centers in Poland. Therefore, on the basis of the contract concluded with you - the processing of your Personal Data will last throughout the term of the contract and then your Data will be stored for archiving purposes (fulfillment of legal obligations) or for the period of the statute of limitations for potential claims under the contract; on the basis of the consent you have given us - we will process your Data until you revoke your consent; in the case of the processing of your Personal Data for the realization of a legally justified interest of the administrator - we will process your Data as long as it is necessary for the realization of our legally justified interests.
Your data will be deleted:
• from our production servers - up to 7 days from the moment of sending the request to the e-mail: [email protected]trainup.com,
• from other systems (backup copies, server logs) - up to 90 days from the moment of sending the request to the e-mail: [email protected] company or your user account.
RIGHTS OF DATA ENTITIES
In connection with our processing of your Personal Data, you have the right to:
• obtain information about your personal data, access to its content (pursuant to Article 15 GDPR);
• request rectification (amendment) of data (pursuant to Article 16 GDPR);
• a written reasoned request for erasure (pursuant to Article 17 GDPR);
• limitation of data processing (pursuant to Article 18 GDPR);
• data portability (pursuant to Article 20 GDPR);
• object to further processing (pursuant to Article 21 GDPR);
• in the case of the processing of personal data on the basis of consent, you have the right to withdraw consent at any time without affecting the legality of processing carried out on the basis of consent before its withdrawal.
The above rights may be exercised directly at the Administrator's office or by mail or by directing correspondence to the Administrator or the Data Protection Officer at the e-mail address provided in this clause.
THE RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY
You have the right to lodge a complaint to the supervisory authority - that is, to the President of the Office for Personal Data Protection at the address: 2 Stawki Street, 00-193 Warsaw, telephone: +48 22 531 03 00, if you believe that we are processing your Personal Data in contravention of the purpose for which it was collected. If you believe that ProTrainUp is improperly processing your Personal Data, please send us an email at: [email protected] We promise to do our best to resolve the issue you have raised.
INFORMATION ABOUT THE OPTIONALITY OR OBLIGATION TO PROVIDE THE DATA
Providing your Personal Data is voluntary, however it is necessary for you to enter into a contract with us and for us to properly provide services to you. In the event that you do not provide us with your data we will not be able to enter into a contract with you and thus will not be able to provide you with any services.
TRANSFER OF PERSONAL DATA TO A THIRD COUNTRY
We will not transfer your data to a third country or to other international organizations.
AUTOMATED DECISION MAKING
We will never use information entered and stored on the Service for any purpose other than to provide the Service. We will never review the activity history of individual users except to troubleshoot or fix a bug in the Service or hardware. Our staff has access to aggregate statistics about how the Service is used. This information is used to improve features, how the Service works, or to improve the user interface. Your personal information will not be subject to automated decision-making processes, including profiling.
Model form: Statement of withdrawal from a contract for the provision of electronic services
(this form must be completed and returned only if you wish to withdraw from the contract)
‒ Addressee: PROTRAINUP Sp. z o.o., ul. Katowicka 10, 41-500 Chorzów, - e-mail address for electronic contact: [email protected]
‒ I/We(*) hereby give notice(*) of my/our withdrawal from the contract for the provision of the following service(*):
‒ Date of contract(*) / acceptance(*):
‒ Name of consumer(s):
‒ Address of consumer(s):
‒ Signature of consumer(s):
(only if the form is sent in hard copy)
(*) Delete as appropriate